Return and Refund Policy

Raiviator Refund & Return Policy

At Raiviator, we’re passionate about helping you enjoy the sun without the stress — no overpriced prescription sunglasses, no compromises. We stand behind the quality of our products, and we want you to feel confident shopping with us.

If you’re not fully satisfied, we offer a 60-Day Money Back Guarantee, because your experience matters.

60-Day Money Back Guarantee

We believe in giving your Raiviator sunglasses a fair try. That’s why we ask that you use them for at least 14 days before deciding if they’re right for you. If after those 14 days you’re still not satisfied, you can return them within 60 days of your purchase for a full refund.

  • Shipping fees (if applicable) are non-refundable.

  • To begin a return, just reach out to us at hello@raiviator.com 

  • Please include your Order Number, or the name and email used at checkout so we can process your request quickly.

Cancellation Policy

Need to cancel or make changes to your order? No problem — just let us know within 24 hours of placing it.

  • After 24 hours, your order may already be in processing and cannot be changed.

  • If you cancel within 24 hours, we’ll process your refund within 7 - 10 business days.

Damaged Items

We take care to package every order with care, but if something arrives damaged, we’re here to help.

  • Please contact us within 72 hours of delivery at hello@raiviator.com and include a clear photo of the damage.

  • We define damage as a physical defect or break in the product itself. Minor cosmetic wear to packaging is not considered damage.

  • If eligible, we’ll replace the damaged item at no cost to you.

  • We do not accept returns or offer replacements for items damaged through regular wear, misuse, or accidents.

Shipping & Delivery

We do our best to get your order to you on time, but once it ships, delays caused by couriers, customs, or other third parties are out of our hands.

  • If your tracking shows delays, missing packages, or delivery issues, please contact the shipping carrier directly for the most up-to-date assistance.

  • Raiviator is not liable for lost, stolen, or delayed shipments once they leave our facility.

Incorrect Shipping Address

Please double-check your shipping address at checkout. If there’s an error, contact us within 24 hours of placing your order.

  • If we don’t receive a correction within 24 hours, we can’t guarantee a refund or replacement for packages sent to the wrong address.

Policy Updates

Raiviator reserves the right to modify this Refund & Return Policy at any time. Please review this policy before purchasing or using our products. By placing an order, you agree to the terms outlined above.

Still have questions? We’re here to help — reach out to us at hello@raiviator.com anytime. As always, see FOREVER 🕶️